Existing clients please login to Willow TAC Portal here.

Multi-Vendor Network Support

While a multi-vendor network may give you added flexibility, functionality and an edge over your competitors, you need specialist support to keep everything running smoothly. It can be challenging and time-consuming to configure devices from different vendors,

Maximise your network operations with the expertise and support of the very best engineers in the world. Our teams will help you develop a hybrid network infrastructure, adding applications and platforms as needed to suit your business needs.

Multi-vendor services

Our multi-vendor network support services reduce management complexity of your server, networking and storage environment, increase efficiency and concentrate on growing your business.

A multi-vendor network support partner you can trust

Icon 34

24/7 remote technical support

  • Benefit from unlimited 24/7 managed IT support that is aligned to your goals
  • Real time monitoring
  • Rapid responses and remediation to keep your organisation operational
Icon 35

Multi-vendor training

  • Our experts will train your teams to use equipment from different vendors, optimize operations and proactively resolve problems
  • Upskill your own teams for optimum flexibility
Icon 36

Network deployment and optimisation

  • Spend minimal time, effort and cost with our experts who have experience across multiple OEMs and vendors
  • Customised solutions to fit your unique network logistics needs
  • Comprehensive network design architecture means your deployments will live up to your performance requirements
  • We’ll test the work-case scenarios to determine how your network will behave under stress
  • Robust cybersecurity measures included by design
Icon 37

Network operations and maintenance

  • Tracking of end-of-service life (EOSL) for equipment from each vendor
  • Our expert engineers have the training and experience needed to take a hybrid approach to multi-vendor network maintenance
  • Prevent technical problems before they occur with regular, routine maintenance performed by specialists
  • Improve the security of your network with constant monitoring and careful vigilance
  • Reports on performance against standardised metrics and targets
  • Outsourced compliance
Icon 38

Network upgrades/expansion projects

  • Analysis of business challenges and suitable product recommendations from a range of OEMs
  • Creation of a bespoke, professional roadmap for expansion that helps you plan for tomorrow
  • Step by step implementation supported by a global network of experts

INCLUDING BUT NOT LIMITED TO

OEMs we support

• ERICSSON • SAMSUNG • NOKIA • HUAWEI
• INFINERA/CORIANT • ZTE • AVIAT • CISCO
• SIEMENS • NESSUS • METASPLOIT • BURP SUITE
• MAHINDRA COMVIVA • MOTOROLA • RIBBON/GENBAND • JUNIPER
• GIGAMON • DELL/EMC • HP • ORACLE
en_GBEnglish (UK)